Terms and Conditions

Last updated: 5th January 2023

Terms of Service 

The terms and conditions stated herein (collectively, the Agreement) constitute a legal agreement between you and Flexday International Inc., a Canadian corporation (the Company or We). In order to use the Authorized Workspace Providers (defined below) and the associated Application and Website (each as defined below) you must agree to the terms and conditions that are set out below, including without limitation (for U.S.-based users) your agreement in Section 21 to arbitrate certain claims and not to participate in any class actions for claims subject to arbitration. By using the Company’s Authorized Workspace Providers and downloading, installing or using the application supplied by the Company which purpose is to enable you to use the Authorized Workspace Providers (the Application), you hereby expressly acknowledge and agree to be bound by the terms and conditions of the Agreement, and any future Changes to this Agreement (as set forth below). You further acknowledge and agree that you have read and understand the Company’s Privacy Policy available at https://www.flexday.com/privacy (the Privacy Policy). The Privacy Policy, which applies to your use of the Website, Application and Authorized Workspace Providers, is hereby incorporated into this Agreement.

The Company may make modifications, deletions and/or additions to this Agreement (Changes) at any time. Changes will be effective: (i) thirty (30) days after the Company provides notice of the Changes, whether such notice is provided through the Application or Website user interface, is sent to the email address associated with your account or otherwise; or (ii) when you opt-in or otherwise expressly agree to the Changes or a version of this Agreement incorporating the Changes, whichever comes first.

Key Content-related Terms

  • "Authorized Workspace Providers” means the workspace locations, including entry or access areas, and any common areas, as applicable, which are accessed through the Application, the Website or any other means that Flexday implements.
  • "Collective Content" means, collectively, Company Content and User Content.
  • "Content" means text, graphics, images, software (excluding the Application), video, information or other materials.
  • "Company Content" means Content that Company makes available through the Application and/or Website, including any Content licensed from a third party, but excluding User Content.
  • "User" means a person who accesses or uses the Authorized Workspace Providers, Application or Website.
  • "User Content" means Content that a User posts, uploads, publishes, submits or transmits to be made available through the Website or Application.
  • "Website” means flexday.com or any other website through which the Company makes available the ability to book Authorized Workspace Providers and posts this Agreement.

Use

In order to be able to use the Website, Application or the Authorized Workspace Providers, you first need to sign up with the Company, which you can do through the Website or through the Application. When signing up, you are obligated to provide the Company with your personal information, email address, mobile telephone number and credit card data (which will be held and processed by our third party payment provider, further details of which are set out in the paragraph below and in our Privacy Policy). Upon successful completion of your sign-up with the Company, You will be provided with a personal account (an “Account”), accessible to you by a password of your choice. You agree to maintain accurate, complete and up-to-date information in your Account. Your failure to maintain accurate, complete, and up-to-date account information, including having an invalid or expired payment method on file, may result in your inability to access and use the Website, Application or the Authorized Workspace Providers.

As further described in the Privacy Policy, the Company uses a third-party payment processor (the Payment Processor) to link your credit card account to the Website, Application and Authorized Workspace Providers. The processing of payments or credits, as applicable, in connection with your use of the Website, Application and Authorized Workspace Providers will be subject to the terms, conditions and privacy policies of the Payment Processor and your credit card issuer in addition to this Agreement. The Company is not responsible for any errors by the Payment Processor.

You agree to be bound by and comply with any additional terms, conditions and policies provided by the owner, tenant, and property manager of the Authorized Workspace Providers (collectively, the Building Owners) relating to the use of a specific Flexday Space(s), including compliance with building security procedures, IT access and use procedures provided by the Building Owner (Venue Policies). The Venue Policies may be provided in electronic format through the Application, Website or in hardcopy format.

You are responsible for all activity that occurs with respect to your Account, including, without limitation, use of the Website, Application, and Authorized Workspace Providers. Without limiting the foregoing, for any reservation made through your Account, if other persons are present in the Flexday spaces, you do hereby agree to be fully responsible and to indemnify the Company for any violation of this Agreement or applicable laws, by-laws or regulations, even if such violation was caused by such other persons.

If you are using Flexday’s services as the owner, manager or representative of a property in which Flexday Space(s) are located, you understand and agree that you may only use information concerning individual users of the Flexday Space(s) to facilitate a booking or for security purposes.

Representations and Warranties

By using the Website, Application or Authorized Workspace Providers, you expressly represent and warrant that you are legally entitled to enter into this Agreement. If you reside in a jurisdiction which restricts the use of the Authorized Workspace Providers because of age, or restricts the ability to enter into agreements such as this one due to age, you must abide by such age limits and you must not use the Website, Application and Authorized Workspace Providers. Without limiting the foregoing, the Website, Authorized Workspace Providers and Application are not available to persons under the age of 18. By using the Website, Application or Authorized Workspace Providers, you represent and warrant that you are at least 18 years old. By using the Website, Application or the Authorized Workspace Providers, you represent and warrant that you have the right, authority and capacity to enter into this Agreement and to abide by the terms and conditions of this Agreement. Your participation in using the Website, Authorized Workspace Providers and/or Application is for your sole, personal use. You may not authorize others to use your user status and/or password, and you may not assign or otherwise transfer your user account and/or password to any other person or entity. When using the Website, Application or Authorized Workspace Providers, you agree to comply with all applicable laws of the nation, the country, state, province and city in which you are present while using the Website, Application or Authorized Workspace Providers.

You may only access the Authorized Workspace Providers using authorized means. It is your responsibility to check to ensure you download the correct Application for your device. The Company is not liable if you do not have a compatible handset or if you have downloaded the wrong version of the Application for your handset. The Company reserves the right to terminate this Agreement should you be using the Application with an incompatible or unauthorized device.

By using the Website, Application or the Authorized Workspace Providers, you agree that:

  • You will only use the Website, Authorized Workspace Providers or Application for lawful purposes.
  • You will not use the Website, Authorized Workspace Providers or Application for any illegal or inappropriate purposes, including but not limited to skateboarding, roller-skating, roller blading, jumping rope, spitting, smoking, drug use, alcohol abuse, gambling or prostitution, pornography, sexual activity, violent or threatening behavior, or any other purpose reasonably likely to reflect negatively on Flexday or any Building Owner.
  • You will not smoke in the Authorized Workspace Providers.
  • You will not light or allow any candles, incense sticks or naked flames in the Authorized Workspace Providers.
  • You will not bring or keep any animals in the Authorized Workspace Providers, except for service or assistance animals, which shall at all times be harnessed, leashed, or tethered, or controlled through voice, signal, or other effective controls.
  • You will not make excessive noise in the Authorized Workspace Providers, nor create any noise nor conduct any other activity which would in Flexday’s or any Building Owner’s judgment disturb other Flexday clients, guests, or other tenants in any building containing a Flexday Space.
  • You will follow all additional regulations regarding the Authorized Workspace Providers, as may be communicated through the Application, Website, posted signs, or otherwise.
  • You will not use the Website, Application or Authorized Workspace Providers for sending or storing any unlawful material or for fraudulent purposes.
  • You will not install, remove or modify any fixtures, equipment, machinery or appliances in the Authorized Workspace Providers.
  • You are responsible for leaving the Authorized Workspace Providers in a clean and tidy condition.
  • Neither the Company nor any Building Owner is responsible for any property you may leave behind in a Flexday Space. It is your responsibility to ensure that you have retrieved all of your personal items prior to leaving a Flexday Space.
  • You may be held liable (and do hereby authorize the Company to charge you) for the repair cost for all damage to the Authorized Workspace Providers and items therein during your use thereof.
  • You may be held liable (and do hereby authorize the Company to charge you) for any items which are taken from the Authorized Workspace Providers.
  • You will not use the Website, Authorized Workspace Providers or Application to cause nuisance, harassment, annoyance or inconvenience.
  • You will not impair the proper operation of the network.
  • You will not try to harm the Website, Authorized Workspace Providers or Application in any way whatsoever.
  • You will not copy, or distribute the Website, Application or other content without written permission from the Company.
  • You will only use your password for the Website, Application and Authorized Workspace Providers for your own use and will not resell or transfer it to a third party.
  • You will keep secure and confidential your account password or any identification we provide you which allows access to the Authorized Workspace Providers.
  • You will provide the Company and/or the Building Owner with whatever proof of identity we/they may reasonably request.
  • You will only use an access point or wireless internet connection which you are authorized to use. Additionally, when using the internet within the Authorized Workspace Providers, you shall only use it for lawful purposes, and without restricting the foregoing, you shall not use it for purposes of criminal acts, consumer fraud, etc.
  • You will wear clothing appropriate to the building's situation while using the Authorized Workspace Providers.
  • You do hereby acknowledge that there is a capacity limit as to the number of persons permitted in a Flexday Space at any given time, and that such limit may change from time to time. You do hereby agree to adhere to such capacity limits.

You do further acknowledge that your use of the Authorized Workspace Providers does not constitute the Company or the Building Owner granting you a lease, but is rather a limited, revocable, non-exclusive, non-transferable contractual license on the terms of this Agreement. In its sole discretion and without limiting any of the Company’s other rights hereunder, the Company may restrict your access to the Authorized Workspace Providers in the event of fraud, trespassing, or violation of this Agreement.

Repair or Cleaning Fees

You are responsible for the cost of repair for damage to, or necessary cleaning of, Authorized Workspace Providers resulting from your violation of this Agreement or your use of the Website, Application, or Authorized Workspace Providers in excess of normal “wear and tear.” In the event that the Company, in its reasonable discretion, determines that excessive repair or cleaning is required, the Company reserves the right to charge the payment method designated in your Account for the reasonable cost of such repair and/or cleaning, as well as an additional service fee which shall not exceed in Canada $500 Canadian Dollars per occurrence. Any such amounts are non-refundable and at the reasonable discretion of the Company.

License Grant, Restrictions and Copyright Policy

Subject to your compliance with the terms and conditions of this Agreement, Company grants you a limited, revocable, non-exclusive, non-transferable license to view any User Content to which you are permitted access solely for your personal and non-commercial purposes. You have no right to sublicense or assign the license rights granted in this section.

You will not use, copy, adapt, modify, decompile, reverse engineer, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Website, Authorized Workspace Providers, Application or Collective Content, except as expressly permitted in this Agreement. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Company or its licensors, except for the licenses and rights expressly granted in this Agreement or expressly agreed in writing by the Company.

License granted by User

The Company may, in our sole discretion, permit Users to post, upload, publish, submit or transmit User Content. By making available any User Content on or through the Website, Authorized Workspace Providers or Application, you hereby grant to Company a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with the right to sublicense, to use, view, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast and otherwise exploit such User Content including but without limitation on, through or by means of the Website, Authorized Workspace Providers or Application. In connection herewith, you hereby renounce and waive in favour of Company any moral rights you have or might have, now or in the future, with respect to User Content. Nothing in this Agreement will be deemed to restrict any rights that you may have to use and exploit any User Content.

You acknowledge and agree that you are solely responsible for all User Content that you make available through the Website, Authorized Workspace Providers or Application. Accordingly, you represent and warrant that: (i) you either are the sole and exclusive owner of all User Content that you make available through the Website, Authorized Workspace Providers or Application or you have all rights, licenses, consents and releases that are necessary to grant to Company the rights in such User Content, as contemplated under this Agreement; and (ii) neither the User Content nor your posting, uploading, publication, submission or transmittal of the User Content or Company’s use of the User Content (or any portion thereof) will infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

Application License

Subject to your compliance with this Agreement, Company grants you a limited non-exclusive, non-transferable license to download and install a copy of the Application on any mobile device or computer that you own or control and to run such copy of the Application solely for your own personal use. Furthermore, with respect to any Application accessed through or downloaded from the Apple App Store (App Store Sourced Application), you will use the App Store Sourced Application only: (i) on an Apple-branded product that runs iOS (Apple’s proprietary operating system software); and (ii) as permitted by the "Usage Rules" set forth in the Apple App Store Terms and Conditions. Company reserves all rights in and to the Application not expressly granted to you under this Agreement.

Accessing and Downloading the Application from iTunes

The following applies to any App Store Sourced Application:

  • You acknowledge and agree that (i) this Agreement is concluded between you and Company only, and not Apple, and (ii) Company, not Apple, is solely responsible for the App Store Sourced Application and content thereof. Your use of the App Store Sourced Application must comply with the Apple App Store Terms and Conditions, which you are responsible to review from time to time.
  • You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App Store Sourced Application.
  • In the event of any failure of the App Store Sourced Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App Store Sourced Application to you and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App Store Sourced Application. As between Company and Apple, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Company.
  • You and Company acknowledge that, as between Company and Apple, Apple is not responsible for addressing any claims you have or any claims of any third party relating to the App Store Sourced Application or your possession and use of the App Store Sourced Application, including, but not limited to: (i) product liability claims; (ii) any claim that the App Store Sourced Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
  • You and Company acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of this Agreement as related to your license of the App Store Sourced Application, and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement as related to your license of the App Store Sourced Application against you as a third party beneficiary thereof.
  • Without limiting any other terms of this Agreement, you must comply with all applicable third party terms of agreement when using the App Store Sourced Application.

You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Website, Authorized Workspace Providers or the Application in any way; (ii) modify or make derivative works based upon the Website, Authorized Workspace Providers or the Application; (iii) create Internet "links" to, or "frame" or "mirror" the Website or Application on any other server or wireless or Internet-based device; (iv) reverse engineer the Website or Application, or access the Website or Application in order to (a) build a competitive product or service, (b) build a product using similar ideas, features, functions or graphics of the Website, Authorized Workspace Providers or Application, or (c) copy any ideas, features, functions or graphics of the Website, Authorized Workspace Providers or Application, or (v) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Website, Authorized Workspace Providers or Application.

You shall not: (i) send spam or otherwise duplicative or unsolicited messages in violation of applicable laws; (ii) send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including material harmful to children or violative of third party privacy rights and material that could be considered as sexual or psychological harassment or of a discriminatory nature; (iii) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; (iv) interfere with or disrupt the integrity or performance of the Website, Application or Authorized Workspace Providers or the data contained therein; or (v) attempt to gain unauthorized access to the Website, Application or Authorized Workspace Providers or its related systems or networks.

Company will have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. Company may involve and cooperate with law enforcement authorities in prosecuting users who violate this Agreement. You acknowledge that Company has no obligation to monitor your access to or use of the Website, Authorized Workspace Providers, Application or Collective Content or to review or edit any Collective Content, but has the right to do so for the purpose of operating the Website, Authorized Workspace Providers and Application, to ensure your compliance with this Agreement, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. Company reserves the right, at any time and without prior notice, to remove or disable access to any Collective Content that Company, at its sole discretion, considers to be in violation of this Agreement or otherwise harmful to the Website, Authorized Workspace Providers or Application.

Copyright Policy

The Company respects copyright law and expects its Users to do the same. It is Company’s policy to terminate in appropriate circumstances Users or other account holders who repeatedly infringe or are believed to be repeatedly infringing the rights of copyright holders.

Payment Terms

Any fees which the Company may charge you for the use of the Website, Application or Authorized Workspace Providers, at the time of purchase, are not inclusive of any taxes payable, and are due immediately and are non-refundable. This no refund policy shall apply at all times regardless of your decision to terminate your usage, the Company's decision to terminate your usage, disruption caused to our Website, Application or Authorized Workspace Providers either planned, accidental or intentional, or any reason whatsoever. The Company reserves the right to determine final prevailing pricing.

You do hereby agree that you shall be charged fees based on the usage plan selected by you. For the Super Pass plan, you hereby agree that you can only visit a location a maximum 8 times in any one billing period. Any visits beyond the 8th visit at the same location in any one billing period will result in a charge of $25 + tax.  If you make a meeting room or day office booking in advance of arriving at a location, that visit will not count toward your 8 visits. If you leave a location inside of 30 minutes of your check-in, you may request to have it voided and therefore not count toward your monthly total. If you visit more than one location in a single day, it will result in a charge of $25 + tax. You do hereby consent to such excess visit charges. 

The Company, at its sole discretion, may make promotional offers with different features and different rates to any of our customers. These promotional offers, unless made to you, shall have no bearing whatsoever on your offer or contract. The Company may change the fees for our Website, Authorized Workspace Providers or Application as we deem necessary for our business. We encourage you to check back at our Website periodically to find out about how we charge for the Website, Authorized Workspace Providers or Application.

Intellectual Property Ownership

The Company alone (and its licensors, where applicable) shall own all right, title and interest, including all related intellectual property rights, in and to the Website, Application and the Authorized Workspace Providers and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Website, Application or the Authorized Workspace Providers (collectively, “Feedback”). You are not required to provide any Feedback to the Company. To the extent you do provide any Feedback to the Company, you agree to assign and hereby do assign to the Company all right, title and interest in and to such Feedback and agree that the Company may freely utilize such Feedback without compensation to you. This Agreement is not a sale and does not convey to you any rights of ownership in or related to the Website, Application or the Authorized Workspace Providers, or any intellectual property rights owned by the Company. The Company name, the Company logo, and the product names associated with the Website, Application and Authorized Workspace Providers are trademarks of the Company or third parties, and no right or license is granted to use them.

Third Party Interactions

During use of the Website, Application and Authorized Workspace Providers, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of third party service providers, advertisers or sponsors showing their goods and/or services through the Website, Application or Authorized Workspace Providers. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third party. The Company and its licensors shall have no liability, obligation or responsibility for any such correspondence, purchase, transaction, services or promotion between you and any such third party. The Company does not endorse any sites on the Internet that are linked through the Website, Authorized Workspace Providers or Application, and in no event shall the Company or its licensors be responsible for any content, products, services or other materials on or available from such sites or third party providers. The Company provides the Website, Application and Authorized Workspace Providers to you pursuant to the terms and conditions of this Agreement. You recognize, however, that certain third party providers of goods and/or services may require your agreement to additional or different terms and conditions prior to your use of or access to such goods or services, and the Company disclaims any and all responsibility or liability arising from such agreements between you and the third party providers.

The Company may rely on third party advertising and marketing supplied through the Website, Application or Authorized Workspace Providers and other mechanisms to subsidize the Website, Application or Authorized Workspace Providers. By agreeing to these terms and conditions you agree to receive such advertising and marketing. If you do not want to receive such advertising, you must notify us in writing. The Company may compile, release and disclose non-nominative information regarding you and your use of the Website, Application or Authorized Workspace Providers as part of a customer profile or similar report or analysis, including, without limitation to third party service providers. You agree that it is your responsibility to take reasonable precautions in all actions and interactions with any third party you interact with through the Authorized Workspace Providers.

Indemnification

By entering into this Agreement and using the Website, Application or Authorized Workspace Providers, you agree that you shall defend, indemnify and hold the Company, its licensors, applicable Building Owners and each of their parent organizations, subsidiaries, affiliates, officers, directors, Users, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with: (a) your violation or breach of any term of this Agreement or any applicable law or regulation, whether or not referenced herein; (b) your violation of any rights of any third party, or (c) your use or misuse of the Website, Application or Authorized Workspace Providers, except in each case solely to the extent any of the foregoing arises directly from the gross negligence or willful misconduct of the Company or a Building Owner.

Disclaimer of Warranties

THE AUTHORIZED WORKSPACE PROVIDERS MAKE NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, SAFETY, ACCURACY OR COMPLETENESS OF THE WEBSITE, AUTHORIZED WORKSPACE PROVIDERS OR APPLICATION. THE COMPANY, AUTHORIZED WORKSPACE PROVIDERS AND BUILDING OWNERS DO NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE WEBSITE, AUTHORIZED WORKSPACE PROVIDERS OR APPLICATION WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, APPLICATION, SYSTEM OR DATA, (B) THE WEBSITE, AUTHORIZED WORKSPACE PROVIDERS OR APPLICATION WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) ANY STORED DATA WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF THE AUTHORIZED WORKSPACE PROVIDERS, AS WELL AS ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE WEBSITE OR APPLICATION WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (E) ERRORS OR DEFECTS IN THE WEBSITE, AUTHORIZED WORKSPACE PROVIDERS OR APPLICATION WILL BE CORRECTED, OR (F) THE WEBSITE, APPLICATION OR THE SERVER(S) THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE WEBSITE, AUTHORIZED WORKSPACE PROVIDERS AND APPLICATION IS PROVIDED TO YOU STRICTLY ON AN "AS IS" BASIS. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, CONFORMANCE WITH DESCRIPTION OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW BY THE COMPANY AND BUILDING OWNERS. THE COMPANY, AUTHORIZED WORKSPACE PROVIDERS AND BUILDING OWNERS MAKE NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, SAFETY, TIMELINESS, QUALITY, SUITABILITY OR AVAILABILITY OF THE AUTHORIZED WORKSPACE PROVIDERS, AS WELL AS ANY SERVICES, PRODUCTS OR GOODS OBTAINED BY THIRD PARTIES THROUGH THE USE OF THE WEBSITE, AUTHORIZED WORKSPACE PROVIDERS OR APPLICATION. YOU ACKNOWLEDGE AND AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE WEBSITE, APPLICATION AND AUTHORIZED WORKSPACE PROVIDERS, AND ANY THIRD PARTY SERVICES OR PRODUCTS REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

FOR GREATER CERTAINTY: THE AUTHORIZED WORKSPACE PROVIDERS ARE LOCATED IN BUILDINGS WHICH ARE NOT OWNED OR MANAGED BY THE COMPANY, AND THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES RELATING THERETO.

ADDITIONALLY, THE COMPANY AND BUILDING OWNERS MAKE NO REPRESENTATION OR WARRANTY WITH RESPECT TO THE SUITABILITY OF ANY AUTHORIZED WORKSPACE FOR ANY PARTICULAR ACTIVITY NOR ANY ACTIVITIES THAT ARE CARRIED ON IN THE AUTHORIZED WORKSPACE PROVIDERS, AND SHALL NOT BE LIABLE IN ANYWAY FOR SUCH ACTIVITIES.

THE COMPANY AND BUILDING OWNERS MAKES NO REPRESENTATION REGARDING THE WIFI ACCESSIBLE IN THE AUTHORIZED WORKSPACE PROVIDERS, INCLUDING WITH REGARD TO ACCESS THERETO.

CERTAIN PROVINCIAL LAWS MAY NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Internet Delays

THE WEBSITE AND APPLICATION MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS. THE COMPANY IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGES OF WHATSOEVER NATURE RESULTING FROM SUCH PROBLEMS.

Limitation of Liability

IN NO EVENT SHALL THE COMPANY'S, ITS LICENSORS’ OR ANY BUILDING OWNER’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR YOUR USE OF (OR INABILITY TO USE) AN AUTHORIZED WORKSPACE, THE WEBSITE OR APPLICATION EXCEED THE AMOUNTS ACTUALLY PAID BY YOU TO THE COMPANY IN THE SIX (6) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM OR THE AMOUNT OF FIFTY CANADIAN DOLLARS (50$) (IF THE LIABILITY ARISES IN CANADA), WHICHEVER IS GREATER. IN NO EVENT SHALL THE COMPANY, ITS LICENSORS AND/OR ANY BUILDING OWNER BE LIABLE TO YOU FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING PERSONAL INJURY, LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE). THE COMPANY AND/OR ITS LICENSORS SHALL NOT BE LIABLE FOR ANY LOSS, DAMAGE OR INJURY WHICH MAY BE INCURRED BY YOU, INCLUDING BUT NOT LIMITED TO LOSS, DAMAGE OR INJURY ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THE WEBSITE, AUTHORIZED WORKSPACE PROVIDERS OR APPLICATION, INCLUDING BUT NOT LIMITED TO THE USE OR INABILITY TO USE THE WEBSITE, AUTHORIZED WORKSPACE PROVIDERS OR APPLICATION, ANY RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN YOU AND ANY THIRD PARTY SERVICE PROVIDER, ADVERTISER OR SPONSOR WHOSE ADVERTISING APPEARS ON OR WITHIN THE WEBSITE, APPLICATION OR AUTHORIZED WORKSPACE PROVIDERS. THE FOREGOING EXCLUSIONS SHALL APPLY EVEN IF THE COMPANY AND/OR ITS LICENSORS OR ANY BUILDING OWNER HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

RESPONSIBILITY FOR THE DECISIONS YOU MAKE REGARDING AUTHORIZED WORKSPACE PROVIDERS OFFERED VIA THE WEBSITE OR APPLICATION (WITH ALL ITS IMPLICATIONS) RESTS SOLELY WITH YOU. THE COMPANY WILL NOT ASSESS THE SUITABILITY, LEGALITY OR ABILITY OF ANY SUCH BUILDING OWNERS OR OTHER THIRD PARTIES AND YOU EXPRESSLY WAIVE AND RELEASE THE COMPANY AND BUILDING OWNERS, TO THE MAXIMUM EXTENT ALLOWABLE UNDER APPLICABLE LAW, FROM ANY AND ALL LIABILITY, CLAIMS, CAUSES OF ACTION, OR DAMAGES ARISING FROM YOUR USE OF THE WEBSITE, APPLICATION OR AUTHORIZED WORKSPACE PROVIDERS, OR IN ANY WAY RELATED TO THE THIRD PARTIES INTRODUCED TO YOU BY THE WEBSITE, APPLICATION OR AUTHORIZED WORKSPACE PROVIDERS. YOU EXPRESSLY WAIVE AND RELEASE ANY AND ALL RIGHTS AND BENEFITS UNDER SECTION 1542 OF THE CIVIL CODE OF THE STATE OF CALIFORNIA (OR ANY ANALOGOUS LAW OF ANY OTHER PROVINCE or STATE), WHICH READS AS FOLLOWS: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM, MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR".

THE QUALITY OF THE BUILDINGS IN WHICH THE AUTHORIZED WORKSPACE PROVIDERS ARE LOCATED ARE ENTIRELY THE RESPONSIBILITY OF THE BUILDING OWNERS. YOU UNDERSTAND THAT BY USING THE WEBSITE, APPLICATION AND THE AUTHORIZED WORKSPACE PROVIDERS, YOU MAY BE EXPOSED TO LOCATIONS THAT ARE POTENTIALLY DANGEROUS, OFFENSIVE, HARMFUL TO MINORS, UNSAFE OR OTHERWISE OBJECTIONABLE, AND THAT YOU USE THE WEBSITE, APPLICATION AND THE AUTHORIZED WORKSPACE PROVIDERS AT YOUR OWN RISK.

TO THE EXTENT APPLICABLE UNDER LOCAL LAW, NOTHING IN THIS AGREEMENT SHALL LIMIT THE COMPANY'S LIABILITY FOR (A) DEATH OR PERSONAL INJURY CAUSED BY THE COMPANY'S NEGLIGENCE OR THE NEGLIGENCE OF ITS EMPLOYEES, OR (B) FOR FRAUD OR FRAUDULENT MISREPRESENTATION.

APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN SUCH CASES, THE COMPANY’S LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Rating System

You may be requested to rate certain aspects of your overall experience of the Authorized Workspace Providers, which rating will be prompted through the Website or Application. If you do not participate in such rating when requested, the Company reserves the right (without limiting any of Company’s other rights hereunder) to restrict your access to the Authorized Workspace Providers.

Additionally, if the Company, or if other Users, rate your usage of the Authorized Workspace Providers as being below a threshold acceptable to the Company, in its sole discretion, then (without limiting any of Company’s other rights hereunder) the Company may restrict your access to the Authorized Workspace Providers.

NOTICE

The Company may give notice by means of email to your email address on record in the Company's account information, or by written communication sent by first class mail or pre-paid post to your address on record in the Company's account information. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing (if sent by first class mail or pre-paid post) or 12 hours after sending (if sent by email). You may give notice, and address any complaint or claim to the Company (such notice, complaint or claim shall be deemed given when received by the Company) at any time by means of email to info@flexday.com. 

ASSIGNMENT

This Agreement may not be assigned by you (whether in whole or in part) without the prior written approval of the Company. This Agreement may be assigned without your consent (in whole or in part) by the Company, including to (i) a parent or subsidiary, (ii) an acquirer of assets, or (iii) a successor by merger. Any purported assignment in violation of this section shall be void.

CONTROLLING LAW AND JURISDICTION – CANADIAN USERS

If you are a resident of Canada, this Section 20 applies to you. If you are a resident of the U.S.A., Section 21 applies to you instead of this Section 20.General - This Agreement and any action related thereto will be governed by the laws of the Province of Ontario. Subject to the rest of this Section 20, the exclusive jurisdiction and venue of any action in relation to this Agreement will be the City of Toronto and each of the parties hereto waives any objection to jurisdiction and venue in such courts. However, in the event of the actual or threatened infringement, misappropriation or violation of Company’s copyrights, trademarks, trade secrets, patents or other intellectual property rights, Company may, at its discretion, institute legal proceedings in any jurisdiction (s) which is (are) deemed necessary or advisable.Arbitration - You and Company agree that any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof or the use of the Website, Authorized Workspace Providers or Application (collectively, "Disputes") will be settled by binding arbitration, except that each party retains the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents or other intellectual property rights. You acknowledge and agree that you are waiving the right to participate as a plaintiff in any purported class action or representative proceeding. Further, unless both you and Company otherwise agree in writing, the arbitrators may not consolidate more than one person's claims, and may not otherwise preside over any form of any class or representative proceeding. If this specific paragraph is held unenforceable, then the entirety of this "Dispute Resolution" section will be deemed void. Except as provided in the preceding sentence, this "Dispute Resolution" section will survive any termination of this Agreement.

CONTROLLING LAW AND JURISDICTION – UNITED STATES USERS

If you are a resident of the United States of America, this Section 21 applies to you. If you are a resident of Canada, Section 20 applies to you instead of this Section 21. If you are a resident of the United Kingdom, Section 22 applies to you instead of this Section 21.General - This Agreement and any action related thereto will be governed by the laws of the state of New York without regard to its conflict of laws provisions. Subject to the rest of this Section 21, the exclusive jurisdiction and venue of any action in relation to this Agreement will be the state and federal courts located in the Southern District of New York and each of the parties hereto waives any objection to jurisdiction and venue in such courts. However, in the event of the actual or threatened infringement, misappropriation or violation of Company’s copyrights, trademarks, trade secrets, patents or other intellectual property rights, Company may, at its discretion, institute legal proceedings in any jurisdiction (s) which is (are) deemed necessary or advisable.Arbitration - Any claim (excluding claims for injunctive or other equitable relief) where the total amount of the award sought by either party is less than $10,000 shall be resolved via binding non-appearance-based arbitration initiated through the American Arbitration Association (“AAA”). The AAA Rules are available online at http://www.adr.org or by calling the AAA at 1-800-778-7879. In any such arbitration, the parties and AAA must comply with the following rules: (a) the arbitration shall be conducted by telephone, online and/or be solely based on written submissions, the specific manner shall be chosen by the party initiating the arbitration; (b) the arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; (c) the arbitrator may award injunctive or declaratory relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim; and (d) any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Nothing in this Agreement shall prevent either party from seeking remedies in small claims court of competent jurisdiction.

Class Action Waiver - YOU AGREE THAT ANY CLAIMS SUBJECT TO ARBITRATION UNDER THIS SECTION 21 MUST BE MADE IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Time Limits - YOU AND THE COMPANY AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THIS AGREEMENT, THE WEBSITE, APPLICATION OR AUTHORIZED WORKSPACE PROVIDERS MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

EXPORT CONTROL

By using the Website or Application, you represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

Termination

You agree that the Company, in its sole discretion and for any or no reason, may terminate any member or customer account (or any part thereof) you may have with the Company or your use of Flexday Space, and remove and discard all or any part of your account or any of your User Content, at any time. The Company may also in its sole discretion and at any time discontinue providing access to the Website, Application and Authorized Workspace Providers, or any part thereof, with or without notice. You agree that any termination of your access to the Website, Flexday Space, Application or any account you may have or portion thereof may be effected without prior notice, and you agree that the Company shall not be liable to you. These remedies are in addition to any other remedies Company may have at law or in equity.

You may terminate this Agreement at any time by deleting the Application from your device, ceasing all use of the Website and Authorized Workspace Providers and requesting the Company to cancel your account via email sent to info@flexday.com.

General

No joint venture, partnership, employment, or agency relationship exists between you, the Company or any third party provider as a result of this Agreement or use of the Website, Authorized Workspace Providers or Application. If any provision of the Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law. The failure of the Company to enforce any right or provision in this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by the Company in writing. This Agreement comprises the entire agreement between you and the Company and supersedes all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between the parties regarding the subject matter contained herein. Nothing in this Agreement allows any party who is not a party to this Agreement to have any rights under this Agreement nor be able to enforce this Agreement.

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